Emma Jensen

About

Emma Jensen is the Vice President for Small Business at Optus, a leading telecommunications company in Australia. She is a highly experienced marketing and business leader with a proven track record in delivering transformative business outcomes, particularly in complex and fast-paced consumer environments. She is well-known in consumer-led commercial marketing, brand development, customer experience, digital marketing, and transformative change. She developed commercial, customer-led marketing across all disciplines: brand, acquisition, customer marketing, and loyalty, with a demonstrated strength in direct and digital marketing. Details: • Organization: Optus, Virgin Mobile • Location: Australia • Education: BA (Hons) in Marketing from Lancaster University (1995–1999) • Skills: Strategy, Market research, Loyalty programs Experience: • Vice president at Optus from Aug 2023-present • Head of Go-To-Market, Consumer Segments, and Research at Optus (Jun 2020 - Feb 2024) • Head of Virgin Mobile (Apr 2018 - Jun 2020 ) Events attended: CommBank SmallBiz Week (May 2024)